Softale

1. Introduction

Softale ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (the "Service").

2. Information We Collect

Account Data: Email address, name, and password (encrypted).
Usage Data: Listening history, mood preferences, and app interaction logs.
Payment Data: We do NOT store credit card numbers. All payments are processed securely by Stripe, Inc.
Device Data: IP address, device type, and operating system version for analytics.

3. How We Use Your Data

We use your data to:

Provide and personalize the Service (e.g., suggesting stories based on mood).
Process subscription payments and prevent fraud.
Send service updates and promotional emails (opt-out available).
Analyze usage trends to improve our content catalog.

4. Data Sharing & Third Parties

We do not sell your personal data. We share data only with trusted infrastructure providers:

Supabase: Database and Authentication services.
Stripe: Payment processing.
Vercel: Cloud hosting and analytics.

5. Data Retention & Security

We retain your data as long as your account is active. Upon account deletion, personal data is removed from our live databases within 30 days. We use industry-standard encryption (SSL/TLS) for data in transit and at rest.

6. Your Rights (General)

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and data ("Right to be Forgotten").
Withdraw consent for marketing communications.

7. Contact Us

To exercise your rights or for privacy questions, contact our Data Protection Officer at privacy@softale.app.